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How long does it take you to ship out an order?
We are dedicated to shipping all orders we receive as fast as possible. We usually ship all orders within 48 hours but we usually claim 2-5 business days just to be safe.
What payment methods do you accept?
We accept VISA, MASTERCARD, DISCOVER CARD, AMERICAN EXPRESS, AND PAYPAL as payment options on our web site. This ensures that no matter the customer, there will be no restrictions on receiving payment. All options are available. Please contact us if you have any other questions regarding payment.
How do you ship, and how much does it cost?
Shipments are sent out UPS from our location in Los Angeles California 90023. You will be charged the same freight we are charged.
For all orders under $10, there is a small order handling fee of $3 added to the total. For orders under $20, a small order handling fee of $2 will be added.
We ship all orders out within 2-5 business days. We often are able to make same day shipments for no additional charge. Some times shortages may occur with products. If there are circumstances where we do not have an item to fulfill an order, we will notify the customer by the next business day. We will either ship the products we do have and then make a second shipment for the missing items as soon as we receive them, or we will wait to ship the entire order together to lower the shipping charges. Please note that it is rare that this will occur but uncontrollable circumstances may cause shortages.
All risk of loss shall pass to Buyer upon delivery to carrier (normally UPS). Buyer shall be responsible for obtaining insurance if desired.
Shipments going to Canada may have an additional customs charge. It will be the customers responsibility to find out the customs charges for shipments going out of the USA.
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